1. Privacy Policy

Hotel Serkhang is committed to protecting your personal information. When you book with us or contact us, we may collect your name, phone number, email address, and booking details. This information is used solely to manage your reservation and improve our services.

We do not share your personal data with any third party unless required by law. All information is stored securely and only for as long as necessary.

For any questions related to privacy, contact us at booking@serkhangspiti.in

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2. Terms and Conditions

• Bookings are confirmed only after receiving an advance payment.

• Check-in time: 12:00 PM | Check-out time: 11:00 AM

• Government-issued ID is required at check-in for all guests.

• The management reserves the right to refuse service in case of misconduct or violation of property rules.

• Guests are responsible for any damage caused during their stay.

• Room rates may vary by season and availability.

By making a reservation, you agree to these terms.

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3. Cancellation and Refund Policy

• Cancellations made 7 days or more before check-in: 90% refund of advance paid.

• Cancellations made within 3–6 days of check-in: 50% refund of advance paid.

• Cancellations within 48 hours of check-in or no-show: No refund.

• In case of roadblocks, weather disruptions, or other unavoidable circumstances, the hotel may offer a date change (subject to availability) but no monetary refund.

To cancel or reschedule, contact us at +91 94185 56392 or booking@serkhangspiti.in